Frequently Asked Questions

Products

Art Prints

What is a Limited Edition?

What is an Open Edition?

What kind of archival pigment inks do you print with?

What kind of paper are your fine art prints printed on?

What kind of photo paper are your photographic prints printed on?

Where are your products produced?

Shipping & Returns

Domestic (U.S.) Shipping

Domestic (U.S.) service options, shipping & delivery time estimates

How can I track my order status Domestic (U.S.)?

How long will it take for my Domestic (U.S.) order to ship?

Can I change my order?

Can I make changes to my shipping address after I place my order?

Do you ship outside of the contiguous US and/or to APO/FPO boxes?

International Shipping

International service options, shipping & delivery time estimates

Should I expect to pay Value Added Tax (VAT), Customs tariffs, and other fees for my International order?

How can I track my order status (International)?

How long will it take for my International order to ship?

Why don't you ship to my country?

Return Policy

What is your Return Policy?

What if my product is damaged or defective?

What if my shipment was marked returned, lost or stolen?

General

Company Information

What is Another Fine Mess?

Where is Another Fine Mess located?

How do I contact customer support?

Artist Submissions

How can I sell my artwork on Another Fine Mess?